Who to contact
Bonsai Flooring, 17 Bridge Street, Hungerford, Berkshire RG17 0EG, is the contact for information you provide through this website. Email hello@bonsaiflooring.co.uk or call 01488 646067 with a privacy question.
Information you choose to provide
An enquiry may include your name, telephone number, email address, town or village, preferred consultation, flooring type, rooms, timescale and project message. If you send photographs or plans, include only material relevant to the project and avoid sharing unnecessary personal information.
Why we use it
We use enquiry information to respond, discuss flooring, arrange a consultation or measure, and prepare the service you request. The basis for handling a request for a quotation or service is taking steps at your request before entering a contract. Routine correspondence and site security may also involve legitimate interests in operating the business and responding to enquiries. Enquiry details are not an instruction to subscribe you to marketing.
Service providers and retention
Website hosting and email services process information as needed to operate the site and deliver correspondence. Information is kept for the purpose of dealing with your enquiry and, if you become a customer, managing the work and relevant business records. Contact us for the retention period applicable to your enquiry or project; no fixed retention period is asserted here without the business’s confirmed records policy.
Your choices and rights
You can ask about access, correction, erasure or restrictions on the use of your information. Depending on the circumstances, you may also have rights to object or request portability. Contact us using the details above so your request can be considered. You may raise a concern with the UK Information Commissioner at ico.org.uk.
Website services
This version of the website uses locally hosted fonts and does not include analytics, advertising trackers or an embedded map. The directions link opens Google Maps only when you choose to follow it. Hosting providers may maintain access and security logs. Read the cookie policy for the website’s storage behaviour.